The German original version of the privacy notice shall be the only legally binding version. 
The English translation is provided solely for reference purposes and shall have no legal effect. 
We place the highest value on protecting your data and our data, and aim to safeguard and promote privacy.

Therefore, we act in accordance with the principle of data minimization and only collect and store data that is necessary to fulfill our tasks and your orders or is required by legal provisions. You can find out what data this may be and how we handle it in this statement.

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States, as well as other data protection provisions, is:

rising systems AG

Benrather Schloßallee 99, 40597 Düsseldorf

Telephone +49 (211) 90 32 94 - 0

Email datenschutz@rising-systems.de

Our Data Protection Officer is:

Matthias Bungartz

Benrather Schloßallee 99, 40597 Düsseldorf

Telephone +49 (211) 90 32 94 - 0

Email bungartz@rising-systems.de

1. Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the legal notice of this website.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. These are primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.n.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive, free of charge, information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction, restriction, or deletion of this data. For this purpose and for further questions regarding data protection, you can contact our Data Protection Officer at any time. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Recipients of Data

Furthermore, service providers and agents engaged by us in connection with the website, such as hosting providers, agencies, and IT service providers, may have access to your personal data. To the extent that these service providers and agents act on our behalf, they are bound by our instructions and are contractually obligated accordingly. This also applies to service providers located in a third country (a country outside the EU or the EEA). A transfer of data to a third country takes place through the use of the service providers named in this privacy policy under the guarantees specified therein.

Service providers currently used by us:

The Odoo Cloud Platform (Odoo.sh - Odoo Privacy Policy)

Analytics Tools and Third-Party Tools

When visiting our website, your browsing behavior may be statistically analyzed. This is primarily done using cookies and so-called analytics programs. The analysis of your browsing behavior is generally carried out anonymously; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you about the options for objection in this privacy policy.

2. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw your consent at any time. An informal notification by email to us is sufficient. The lawfulness of data processing carried out before the withdrawal remains unaffected.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the website operator. You can recognize an encrypted connection by the change from “http://” to “https://” in the browser address line and the lock icon in your browser.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

3. Data Collection on Our Website

Cookies

Some of the web pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our offering more user-friendly, effective, and secure.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude acceptance for certain cases or in general, and activate automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.

Cookies that are necessary for carrying out the electronic communication process or for providing certain functions requested by you (e.g., shopping cart functionality) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these are addressed separately in this privacy policy.

Further information on cookies can be found in our Cookie Policy.

Server Log Files

Our servers automatically collect and store information in so-called server log file that the browser automatically transmits to us. These are:

• browser type and browser version
• operating system
• referrer URL
• hostname
• time of request
• IP address

These data are not merged with other data sources. These data are collected for security purposes and deleted promptly.

The legal basis for data processing is Art. 6(1)(f) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Contact Form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. This data will not be passed on without your consent.

The processing of data entered into the contact form is therefore carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. An informal notification by email is sufficient for this purpose. The lawfulness of data processing carried out prior to the withdrawal remains unaffected.

The data you enter in the contact form will remain with us until you request deletion, withdraw your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory statutory provisions—particularly retention periods—remain unaffected.